Extended Warranty US
Extended Warranty for keyboards and mice in the office and industry product line
Cherry is proud to offer some of the best products in the industry and our dedication and hard work benefits you, our valued customer. This is why, in addition to the standard warranty outlined in the operating instructions, we are providing an expanded manufacturer’s warranty which is subject to the conditions stated below. For the first two years after purchase, the standard warranty applies. In the third year after purchase, Cherry voluntarily offers an additional warranty according to the following conditions ("extended warranty").In the event of a defect, please contact the seller of your CHERRY branded product. Do not perform any repairs on your own and do not open the product. There is no warranty if unauthorized repairs to the product are performed.
Conditions for the extended warranty
In the case of a defect after the first 2 years after purchase of a CHERRY branded product, Cherry grants its customers an additional period of one year the right to assert claims for cure, i.e. demand that the defect is remedied or a thing free of defects is supplied. The extended warranty is to be asserted against the seller of the CHERRY branded product upon presentation of the original invoice, proof of purchase or a comparable proof of the time of purchase.
Cherry, and the seller of the CHERRY branded product, where applicable, shall remedy the defect in the event the customer has justified claims for cure under the terms of the extended warranty.
Excluded from the extended warranty are damages caused by improper use, in particular by the effects of chemical substances, other damages caused by external influences, as well as normal wear and tear and optical changes, in particular discoloration or abrasion of shiny areas. Also excluded from the extended warranty are accessories and other parts which are not an integral part of the purchased item. The extended warranty is valid for purchases made on or after April 1, 2019.
Please see our Product Page for an overview of all products covered by the extended warranty.